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People are the most important asset of any business. The importance of recruitment and selection is critical to the overall health of a business. Smart employers know that finding the right person for the right job means the recruitment and selection process are one of the key factors in the overall success of the business.
Having the right people in the right jobs will go farther in overcoming the obstacles any business has to face while ineffective employees can bankrupt a company. Moreover, in many situations the truly outstanding individual will do the work of two or three uninterested and below average employees. They will take the initiative in problem solving and will continually come up with better and more profitable ways of doing things.
Delegates will learn:
- The practicalities of recruiting and selecting the right quality staff with the least disruption to the business and at the least cost
- How to be better equipped to undertake recruitment exercises and be more comfortable in the interview process
- Top 10 tips in how to tackle recruitment
- Overcoming obstacles created by internal and external factors
- Interviewing techniques – How to plan and prepare for interviews - How to hold an effective interview - The most common pitfalls to avoid.
- Planning – Selection methods – Type of interview – Legal issues
- Preparation – Interviewers – Briefing – Dates – Interview Script – Job Offer
- The Interview - Verify information - Explore the candidate's potential- Provide information to the candidate - Bring the interview to an end
- Different types of questions - Open questions - Probing questions - Closed questions - Reflective questions - Situational questions
- Destructive interviewing techniques - this can mean that you lose good people you should have been able to recruit. Destructive behaviour reflects badly on the interviewers and your company.
- Listening – Listen actively - Observe behaviour - Keep notes
- Decision Time – Assessment – Weighted score – Your judgment
- Common Mistakes
Upon completion of the training and practical role playing – each candidate will feel better equipped to undertake recruitment interviews and be more comfortable in the interview process and know how best to test the knowledge and personality of their candidate.
Staff management can also prove to be one of the most challenging areas for any business manager. The aim of this workshop is to outline the practicalities of recruiting and selecting the right quality staff with the least disruption to the business and at the least cost.
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