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Most sales managers and seasoned sales executives know that telephone sales and cold calling are among the best strategies for improving the sales in a company's sales department. But, not all salespeople enjoy doing telephone sales and many are not very good at. Incoming telephone calls are very important to all companies, but so many companies do not realise how many sales they are losing due to mismanaging the phone calls.
Is there a way to make telephone sales simple? This course will make suggestions on what you can do to improve things and use simple training techniques to help the employees kick their bad telephone habits and develop new improved skills.
Delegates will learn:
- How to turn an enquiry into a sale?
- How to handle difficult customers.
- How to structure the call.
- How to sell yourself.
- How to control the conversation.
- How to close the order.
- How to build up a relationship.
- How to follow up.
- 5 telesales training tips for Sales Managers
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Innovation in Telephone Sales
1 Evening
£160 + VAT (Bristol)
£135 + VAT (in Company)*
*minimum 5 delegates |
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